Sorry - another non-sharepoint post. I promise to post something good later today.
I just got a response from the GPS company TomTom about a question I sent them. You see, my TomTom GPS is also a bluetooth hands free in my car, and has a microphone that you attach to the sun screen which allows you to talk with great sound quality. The problem is that tomtom never expected someone like me to use that - I broke the microphone clip after about 8 months use.
The annoying thing - they dont sell spare parts. In the UK you can buy another set of microphone+clip, but here in Australia it is not available for some reason. So I got to tomtom web site, and in the support section asked for help. within a day (!) I got a response that they are sending me a replacement!
This is the kind of customer service I like to see. I know that the next GPS I get will be a tomtom.
Side note - if anyone from tomtom is reading this - can you add an Israel map to your collections of maps? I really want to travel with my tomtom...